Support Team Member
Summary
| Title: | Support Team Member |
|---|---|
| ID: | Support |
| Location: | Zeeland, Michigan |
| Department: | Manufacturing |
Description
Values, Behaviors and Beliefs
Trust
Integrity
Respect
Excellence
Sustainability (Perseverance)
Purpose Statement (Why)
My purpose is to SUPPORT the Coach by efficiently and accurately changing over our production equipment from job to job. This supports the Coach in our effort to create good parts on time for our customers so they will continually grow trust and confidence in me and my organization. I do this because I know our reputation is our most valuable asset. This creates more opportunity for both myself and Stone Plastics and therefore our success is based on how well I perform my primary functions.
Primary Functions (What)
• Support the Coach with product changeovers
• Support the Coach with preventative maintenance
• Backup the Coach role
What Success Looks Like (How)
The Support Team member helps the Coach change over from one job to another. This includes, but is not limited to, staging molds; setting molds; changing materials; cleaning hoppers/dryers; setting up work stations/belts/robots/EOAT/punch stations/hot runner controllers. The focus must always be on safety, accuracy, and efficiency, in that order. It is imperative that the Support Team member does not bounce around in their work. For that reason, the Support Team member must be very systematic with their work, following the Standard Work Instructions diligently to avoid missing important details. While supporting a team, the Support Team member takes direction from the Coach in which they are supporting. The Support Team member is responsible for setting it up correctly, and the Coach is responsible for running it correctly.
The Support Team member helps the Coach with preventative maintenance as scheduled. This includes, but is not limited to, changing the dryer filters; cleaning out the water strainers; calibrating blenders; cleaning and changing the Motan filters; and cleaning the Motan dehumidifier filters.
*Once a Support Team member has demonstrated proficiency with performing a product changeover, they can then be considered to begin training to Support the Coach. The qualified Support Team member must be trained and understand the Coach’s role in order to back up the Coach when the Coach is unavailable. The qualified Support Team member must carry out the Coach’s top three primary functions: 1) Duplicate Molding Process; 2) Validate Good Parts; and 3) Ensure everyone in the team is following Standard Work Instructions and understands the importance of doing it right (See Coach position description for specific role responsibilities). A Support Team member must be certified to back up the Coach prior to performing that role.
Competencies
• Technically Inclined
• Teamwork
• Communication
• Problem Solving
• Interpersonal
• Observant
Desired Qualifications
• High School diploma or equivalent
• Manufacturing experience
• Plastic Injection Molding experience desired
• Hi-Lo License
Physical Demands
In this position you may be required to routinely walk, stand for extended periods of time, and have specific vision abilities related to depth perception and color vision. You may also be required to lift and carry items weighing less than 40 lbs. While performing this position, you will often be exposed to moving or mechanical parts and moderate noise levels found in a manufacturing environment.
Supervisory Responsibilities
None
Work Environment
100% Production Floor
The role is carried out on the production floor. The production floor is an industrial manufacturing environment that is, at times, noisy and fast paced with constant movement of heavy equipment. The indoor climate is seasonably warm during summer months, comfortably cool during winter months. Personal protective equipment (PPE) may be required for all production floor positions, which may include steel-toed shoes or boots and approved eye protection.
Trust
Integrity
Respect
Excellence
Sustainability (Perseverance)
Purpose Statement (Why)
My purpose is to SUPPORT the Coach by efficiently and accurately changing over our production equipment from job to job. This supports the Coach in our effort to create good parts on time for our customers so they will continually grow trust and confidence in me and my organization. I do this because I know our reputation is our most valuable asset. This creates more opportunity for both myself and Stone Plastics and therefore our success is based on how well I perform my primary functions.
Primary Functions (What)
• Support the Coach with product changeovers
• Support the Coach with preventative maintenance
• Backup the Coach role
What Success Looks Like (How)
The Support Team member helps the Coach change over from one job to another. This includes, but is not limited to, staging molds; setting molds; changing materials; cleaning hoppers/dryers; setting up work stations/belts/robots/EOAT/punch stations/hot runner controllers. The focus must always be on safety, accuracy, and efficiency, in that order. It is imperative that the Support Team member does not bounce around in their work. For that reason, the Support Team member must be very systematic with their work, following the Standard Work Instructions diligently to avoid missing important details. While supporting a team, the Support Team member takes direction from the Coach in which they are supporting. The Support Team member is responsible for setting it up correctly, and the Coach is responsible for running it correctly.
The Support Team member helps the Coach with preventative maintenance as scheduled. This includes, but is not limited to, changing the dryer filters; cleaning out the water strainers; calibrating blenders; cleaning and changing the Motan filters; and cleaning the Motan dehumidifier filters.
*Once a Support Team member has demonstrated proficiency with performing a product changeover, they can then be considered to begin training to Support the Coach. The qualified Support Team member must be trained and understand the Coach’s role in order to back up the Coach when the Coach is unavailable. The qualified Support Team member must carry out the Coach’s top three primary functions: 1) Duplicate Molding Process; 2) Validate Good Parts; and 3) Ensure everyone in the team is following Standard Work Instructions and understands the importance of doing it right (See Coach position description for specific role responsibilities). A Support Team member must be certified to back up the Coach prior to performing that role.
Competencies
• Technically Inclined
• Teamwork
• Communication
• Problem Solving
• Interpersonal
• Observant
Desired Qualifications
• High School diploma or equivalent
• Manufacturing experience
• Plastic Injection Molding experience desired
• Hi-Lo License
Physical Demands
In this position you may be required to routinely walk, stand for extended periods of time, and have specific vision abilities related to depth perception and color vision. You may also be required to lift and carry items weighing less than 40 lbs. While performing this position, you will often be exposed to moving or mechanical parts and moderate noise levels found in a manufacturing environment.
Supervisory Responsibilities
None
Work Environment
100% Production Floor
The role is carried out on the production floor. The production floor is an industrial manufacturing environment that is, at times, noisy and fast paced with constant movement of heavy equipment. The indoor climate is seasonably warm during summer months, comfortably cool during winter months. Personal protective equipment (PPE) may be required for all production floor positions, which may include steel-toed shoes or boots and approved eye protection.
